Agile IT Service Management

On Wednesday 13 November USU reseller for the Benelux: NextSales, will organise two round table meetings for experts in the field of Service Management!
USU - Europe’s leader in IT and Knowledge Management Software

B2B Event: Agile IT Service Management

“Agile IT Service Management improves the effectiveness and efficiency of IT through Agile thinking and acting. ITIL® 4 is a further development of the Best Practices framework and aligns it with developments such as IT4IT, Agile, DevOps and Lean. ITIL® 4 offers IT the possibility to consistently apply the methods of an Agile approach in IT Service Management. This enables IT to deliver high added value, even with increasing and constantly changing requirements.

Round table

On Wednesday 13 November USU reseller for the Benelux: NextSales, will organise two round table meetings for experts in the field of Service Management! Topics to be addressed:
  • ITIL® 4 makes IT Service Management more flexible Markus Bause, Managing Director – Serview
  • Agile Request Management for Cloud Services using the example of Microsoft Office365 Matthias Vianden, IT Director – Aspera
  • Cloud Infrastructure Automation to support DevOps teams Martin Landis, Business Unit Manager – USU
  • Customer Use Case: Agile Service Management at the international logistics service provider Hamburg Süd

Time and place

The round tables will be held in Boompjes Rotterdam.
  • The morning meeting starts at 10:00 and ends at 13:00 with a lunch.
  • The afternoon meeting starts at 16:00 and ends at 19:00 with a dinner.

USU and NextSales

USU has asked NextSales to do its representation in the Benelux region (Sales Outsourcing). The two B2B Events (round table meetings) are planned as part of the process of building brand awareness.

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