Sales Outsourcing for the Benelux region with Innovaway

Innovaway → supports clients in different markets:

Retail
Supporting leading national and international companies in their Digital Transformation process for the development and implementation of Omnichannel Solutions ensuring an excellent Customer Experience.

Luxury
Offering highly specialized ICT services to companies in the Luxury segment. Thanks to acquired know-how continuous training, adoption of flexible organizational models.

Finance
The Finance BU provides helpdesk services, technical assistance, professional and application services to leading companies in the Banking & Insurance segment.

Public Sector & Healthcare
Supporting both central and local organizations in the processes of innovation and digital transition, starting with the definition of an overall strategy to increase reliability.

Manufacturing & Services
Offering services and projects in the ICT and IT Service Management fields for companies in Energy, Utilities, Transportation, Telco and Media markets. The objective is to assist and support companies in digital transformation, which today is a fundamental requirement for our industrial fabric. “Partners and not suppliers” is our slogan.

International
Supporting the global activities of a wide range of customers, Italian companies operating abroad, international companies
of various sizes, financial institutions, government agencies and public institutions from different countries. Our Offering is mainly focused on ITSM services, thanks to our multilingual Service desk, and E-Commerce leveraging international partnerships, such as with the Digital Platform V-TEX, and supporting the management of Customer Operations (Customer Care, Back-office, Logistics) with end-to-end solutions.

Solid basis
Innovaway strongly believes that investment is the basis of good entrepreneurial growth to offer increasingly innovative and specialized solutions. This believe has been the driver of Innovaway’s strong growth over the past years.

Acquisitions like that of Olisistem Start! → made Innovaway one of the strongest support organizations in the Financial market. Right now, Innovaway offers ITSM services in 200 countries and 27 languages on a 24/7 basis. Many of these clients also rely on Innovaway for their e-Commerce support.